Responsible for showing and explaining the various features of jewelry to potential customers. Explain cuts, carats, color, and clarity in jewelry and gems to customers. Greeted customers in a timely fashion while quickly determining their needs. Thanks to my jewelry business, I've learned new skills, created my own solutions to challenges, and met kindred spirits. Conducted daily opening and closing procedures involving inventory and point of sales (POS), Maintained/Exceeded monthly commissioned based sales, email and new account goals, Achieved a teamwork relationship with co-workers in a competitive work environment, Greet customers in a timely, professional and personable manner, Use product knowledge and selection to provide exceptional service to customers and build sales, Establish and maintain lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise, and inform them of upcoming events, Perform merchandising tasks, such as stock, re-merchandising, display, price markdowns, and transfers. Find out what is the best resume for you in our Ultimate Resume Format Guide. Proficiency with point of sales systems. Perform the tasks of handling cash payment or credit card in closing of sale, Responsible cleaning, maintaining and organizing the display cases to make it appear in appealing way to customers, Explain return polices, payment modes, payment services and other services, Observe the store and report suspicious activities to the store manager, if any. Assisted customers by asking open-ended questions. Delivered outstanding customer service while establishing and developing strong relationships. It’s actually very simple. Efficiently and accurately processed customer check-out including cash, check and credit card, Up sell and suggestive sell products and accessories to customers, Maintained the appearance and cleanliness of the store. Writing a great Sales Representative resume is an important step in your job search journey. Use clientele program to maintain customer profile and relationships. Set up modules for new merchandise in different departments, as well as special projects assigned by management. Processing fine jewelry repairs including opening and closing of repair tickets. Handmade businesses are very high touch in terms of products and physical interaction with customers, but tend to be less so when it comes to using technology to increase sales. Performed minor jewelry repairs such as replacing watch batteries and jewelry cleanings. Build lasting relationships with your customers through follow up such as: future gift occasions, personal preferences, new merchandise suggestions and invitations to special events, Consistently seek new product knowledge so that you are an expert resource for your customer, Achieve personal sales goals as given to you monthly, Perform some non selling functions including stock work, merchandising, display and price adjustments. I have experience working as a Cashier, as well as working in the Money Center and Cash Office. Find out what is the best resume for you in our Ultimate Resume Format Guide. Meeting sales, credit and Care Plan attachment rate goals. Prepare warranty and repairs orders for customers and store owned jewelry. Did bookkeeping for customer jewelry repairs and diamond counts. Educate customers on the importance of protecting their investments, Assist store manager in inventory placement, Cashing out customers using cash, check, debit/credit cards and gift cards, Answering the phone/ using multi line phones. Devised strategic plans to increase employee sales goal by utilizing the [company name] My Client portal, maintaining customer relationships and setting personal employee sales goals. No formal education is required for this role, and most resumes mention a high school diploma. Attends training to understand product features, trends, and styles to maximize sales. Retail Resume Samples. Display jewelry and watches, suggesting selections that meet the customer’s needs and emphasize selling points. Verified cash amounts and dates in registers before store opening hours to confirm that closing employees closed properly. Each year, business success depends more heavily on effective use of technology. Greeted customers and assisted them with selecting and purchasing merchandise. Execute daily, monthly and quarterly sales goals, Complete accurate cash, credit and check transactions, Gave customers support by recommending products, services and resolving customer issues, Responsible for engaging customers in conversation to understand their needs and objections, Presenting merchandise and detailed information on features and benefits, Offering extended service plans and financing options, Performing jewelry cleanings and processing repairs, Working with the entire sales team to provide a superior experience to all valued customers and meeting individual and team sales goals, 1.8 million dollar store Supervising Key Holder, Responsible for managing, opening, and closing store operations daily, Assisted clients in selecting jewelry and often assisted in custom designs, Assisted clients in obtaining financing, managed repeat clients, and special orders, Processed shipping, receiving, and quality control of loose diamonds, gems, and jewelry, Processed store deposits and transactions. All of the products are designed and manufactured by Steve Artificer. If you're pursuing a management position, you may want to surface your ability to motivate and lead others. Utilization of a register including opening and closing, cash handling. You build your fashion jewelry business by having friends and family host in-home sales parties. Coming up with a spectacular brand name can prove tedious, especially if you’re under pressure. Communicate with customers and reconcile customer service issues. Maintain inventory and sales record keeping books per shift. Solicits applications for corporate credits card. Ability to work effectively using available technology, Consistently selling products and service to new and revisiting customers, Assesses the customer's needs through a series of sales strategies, Achieving the sales plan monthly, quarterly, and annually. Greeted customers in a warm and friendly manner and ascertained what each customer wanted or needed as they entered the department. Started as a salesperson selling fashion jewelry; promoted to Watch Specialist in February, Assumes control over the watch and jewelry departments as Acting Manager when needed, Accepted into Future [company name] Leader Program, and is being groomed for management, Was Acting Manager in April 2012, when department sales totaled 250% of projected goal, Personally logged over $260 in sales per hour throughout first month on the job, and over $300 per hour throughout December, 2012. Properly assist guests with their inquiries and carry out cashiering duties. Proficient in the use of various Microsoft software (WORD, EXCEL, POWERPOINT). Scanned items to insure that prices were up to date and stocked new jewelry. Starting your own jewelry business can be a worthwhile and profitable enterprise. Helped customers with customizing their perfect jewelry piece. Established a clientele based on successful cross-selling and exceptional customer service to maximize sales, Provide professional retail customer service in diamonds, precious stones and luxury watches. Conducted returns, exchanges, and refunds in order to preserve customer brand loyalty. Answered incoming telephone calls with professional and knowledgeable responses. One of the biggest groups of people who are involved in home businesses with direct sales are moms that are looking for a way to supplement the household income without having to leave their home to work a … It’s fast and easy to use. Tweet; Possibly Related Posts. Want to save time and have your resume ready in 5 minutes? Immediately incorporated myself within the sales team and exceeded all expectations of sales and established a long list of clientele. Store key holder responsible for opening and closing tills. Attain daily, weekly and monthly sales goals, Help customers above and beyond basic job duties, Cross sell/ promote additional items or care plans for fine jewelry and watches. Informs customers of payment plans, return policies and other services, Assist in making price changes, gold & diamond audits, special orders, Effectively responds and resolves customer issues, Positively and respectfully communicated with customers, Greet customers in a quick, courteous manner, Answer telephone, direct calls, take messages and provide information, Create and implement strategies for merchandise sales, Assists department supervisor in sales and product displays, Track and report trends and statistics for sales of the day, Provide department tours and close with sale of jewelry, Create client accounts using security protocols, Monitor sales and service consumers with quality care. It should also include an actionable, time-based plan for reaching those goals. I started selling my earrings at small art and craft shows, and consigned my work to gift shops and galleries. Produced results by achieving and exceeding sales quota ensuring consistent sales performance. Open and close, set up, inventoried, on an as needed basis. Sep 23, 2009: Absolutely! Organized jewelry cases to appeal to the eye of the customers. Create a business plan as a roadmap. Opening and closing out cash drawer and register at each shift. Jewelry Sales Associate Resume Examples Jewelry Sales Associates help customers identify and purchase products suiting their needs and preferences. Recommend and demonstrate use and operation of merchandise. Actively participating in special training of products/service to gain a better understanding of the product features, trends, and current styles, Meeting daily, monthly, and yearly sales quotas. Maintain sales per hour requirements and credit, elite service plan, and repair requirements. That’s why we put together the best 26 jewelry marketing strategies here for you — have at it! Completed all cleaning, stocking and organizing tasks in assigned sales area. Formulated a greeting technique to quickly gain the trust of a potential buyer which allows the presentation operate smoothly. Trained new employees within the department. Proficient use of new devices and applications. Completed sales transactions for customers. Flexible and has the ability to stand up to eight hours per shift and handle multiple tasks. Key Jewelery Sales Skills Contacted customers frequently after store visits to ensure members are aware of current promotions and specials to drive up sales contribution. I left my full time job 4 years ago to stay home with my children. Create your resume now Engaged in operational matters for high-end jewelry retail establishment including placing special orders, displaying/receiving merchandise, testing diamonds and other precious metals and processing repairs. Placed special merchandise orders for customers. Receive and process cash, check and charge credit payments. Processed and logged Return To Vendor (RTV) merchandise through store database system keeping detailed records. Counted diamonds over .25 carat weight in the cases and safe on a daily basis. Took in repairs on a daily basis and answered all customer inquiries. Greet customers on sales floor and ascertain type and quality of merchandise desired. Showing a high sense of urgency with all assignments. Greeted customers in a timely fashion while quickly determining their needs. Properly inventoried, displayed, and sold fine jewelry, jewelry repair, and repair plans. Consistently met and exceeded quota for credit card applications and sales goals. Professionally worked as a polished, energetic, committed team member consistently providing valuable service to customers and coworkers, encouraging a professional and productive atmosphere. Participated in the Jewelry sales team goals and worked with employees as a team. Designed the Visual Presentation of the kiosk once a week, Responsible for Opening/Closing procedures, Managed/Balance the cash drawer 2 times a day, Maintained Inventory count on all jewelry 2 times a day, Assist up to 5 to 6 new employees on training with inventory, presentation, sales pitch, cash drawer, daily expectations, and customer service, Provided a high level of quality customer service, Handled all monetary transactions by utilizing the cash register, credit card machine, and company database, Utilized a client database system to communicate with clients and to notify them of new product and scheduled, Investigated and resolved customer complaints, Operated cash register as and when necessary, Managed shelf stocking and pricing activities, Inspected merchandize for quality and quantity, Comprehensive knowledge of repairing watch and fine jewelry merchandise, Skilled in using telephone, keyboard and other business relate equipment. , personally and via PA store announcements sold fine jewelry sales Every Day superior customer service and customer service teamwork! 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